Terms of Service

Last updated 13 November 2026

These Terms are a binding agreement between you and PeakCut ("PeakCut", "we", "us") for the use of the website and app at https://peakcut.haziqqasmi.com (the "Service"). By creating an account, buying credit or using the Service you accept these Terms, our Privacy Policy, our Refund Policy and our Acceptable Use Policy. If you do not agree, do not use the Service.

1. The Service

PeakCut finds moments in videos and live streams, cuts them into short vertical clips with captions and titles, and can post them to accounts you connect. Clip selection, captions, titles and other output are produced automatically, partly by artificial intelligence, and may be inaccurate, incomplete or unsuitable. You are responsible for reviewing anything before you publish or rely on it.

2. Your account

• You must be at least 13 years old, or the minimum age to use online services in your country if higher, and able to enter a binding contract.
• Give accurate details, confirm your email address and keep your sign-in details secure. You are responsible for all activity in your account.
• One person per account. Creating multiple accounts, including to obtain free credit again, is not allowed.

3. Credits, payment and expiry

• PeakCut has no subscription. You buy prepaid AI credit, which is used up as the Service does work for you, at the rate shown in the app at the time of use. Rates may change; changes apply to work done after the change.
• Credit is valid for 12 months from the date it is added to your account. Credit is used oldest first. Any credit remaining 12 months after it was added expires automatically and is removed from your balance without refund or compensation. Free or promotional credit follows the same rule and may also be withdrawn if misused.
• Credit has no cash value, cannot be withdrawn, sold, transferred to another account or exchanged for money, and is not a deposit or stored-value account.
• Payments are processed by our third-party payment provider. You authorise the charge shown at checkout, including any taxes it displays.
• All purchases are final and non-refundable, as set out in our Refund Policy.
• If a payment is reversed, disputed or charged back, we may remove the matching credit (or, if it was already used, recover it), and suspend the account until the matter is settled.

4. Digital content and cancellation rights

Credit is digital content that is supplied immediately. By completing a purchase you expressly request that supply begins at once and acknowledge that, as a result, you lose any statutory right to cancel or withdraw from the purchase once the credit has been added to your account, to the extent the law allows such rights to be waived.

5. Your content

• You keep ownership of the videos you upload and the clips made from them.
• You may only process and publish content that you own or are authorised to use, and you must comply with the terms of every platform you take content from or post to, including YouTube, Twitch, Kick, Instagram and TikTok.
• You grant us a limited licence to store, copy, process and transmit your content solely to provide the Service to you, including sending excerpts of transcripts to our AI provider.
• You are solely responsible for your content and for anything you publish. We do not review content before it is processed or posted.

6. Acceptable use

You must follow our Acceptable Use Policy. We may remove content, stop processing, or suspend or close accounts that break it, without refund.

7. Availability, outages and changes

The Service depends on our own systems and on third parties we do not control, including video platforms, our AI provider, our payment provider, hosting and network providers. We do not guarantee that the Service will be available, uninterrupted, timely or error-free. It may be unavailable or degraded at any time, for example during maintenance, outages, failures or changes at those third parties, security incidents or events beyond our reasonable control. In such cases:

• recordings may stop, live moments may be missed, clips may fail, be delayed or be of lower quality, and posts may not go out;
• no refund, credit or compensation is owed for downtime, missed or failed work, or loss of data, except that credit is not charged for AI work that did not complete;
• we may change, suspend or discontinue features, supported platforms or the Service as a whole. If we permanently close the Service we will give reasonable notice where we can.

Keep your own copies of anything important. We are not a backup service.

8. Third-party services

Connected accounts and third-party platforms are governed by their own terms and policies. We are not responsible for their availability, decisions, content removal, account actions or changes to their access rules, including any that stop features of the Service from working.

9. Intellectual property and copyright complaints

The Service, its software, design and brand belong to us and our licensors. If you believe content processed through PeakCut infringes your copyright, contact us at the contact details on our website with the details of the work, the material, and your contact information, and we will respond and act on valid notices.

10. Disclaimer

To the fullest extent permitted by law, the Service and all output are provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, accuracy, non-infringement, views, reach, earnings or results.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, views, followers, data, goodwill or business opportunities, however caused. Our total liability for all claims relating to the Service is limited to the amount you paid us in the three months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, such as liability for death or personal injury caused by negligence, or for fraud.

12. Indemnity

You agree to indemnify us against claims, losses and costs (including reasonable legal fees) arising from your content, your use of the Service, or your breach of these Terms or of anyone's rights.

13. Suspension and termination

You may stop using the Service and ask us to delete your account at any time. We may suspend or terminate access immediately if you breach these Terms, if required by law, or to protect the Service or others. Remaining credit is forfeited on termination for breach. Sections that by their nature should survive termination do so.

14. Changes to these Terms

We may update these Terms. Material changes will be announced in the app or by email before they take effect. Continuing to use the Service after that means you accept the updated Terms.

15. General

• These Terms are governed by the laws of the country where PeakCut's operator is established, without regard to conflict-of-law rules, and disputes will be heard by the courts there, unless the law of your country of residence gives you a mandatory right to use your local courts or laws.
• We are not responsible for delays or failures caused by events beyond our reasonable control.
• If any part of these Terms is found unenforceable, the rest remains in effect. Not enforcing a right is not a waiver of it.
• These Terms, together with the policies linked above, are the entire agreement between you and us about the Service. You may not transfer them; we may transfer them as part of a reorganisation or sale of the business.

16. Contact

the contact details on our website

Refund Policy

Last updated 13 November 2026

Why

Credit is prepaid digital content added to your account the moment you pay, and AI and processing costs are incurred as you use it. When you buy, you ask for the credit to be supplied immediately and accept that the purchase cannot be cancelled afterwards (see section 4 of our Terms).

What this covers

• Unused credit, partly used credit and credit that has expired after its 12 months.
• Downtime, outages, slow processing, missed live moments or clips you are not happy with.
• Accounts closed by you, or by us for breaking our Terms or Acceptable Use Policy.
• Changes to rates, features or supported platforms.

What we will put right

• Billing errors. If you were charged twice for one checkout, or charged without credit being added, contact us within 30 days and we will add the missing credit or reverse the duplicate charge.
• Failed AI work. Credit is only taken for AI work that completed. Calls that fail are not charged.
• Your legal rights. Nothing here removes rights you have under the law of your country that cannot be waived.

Credit validity

Credit is valid for 12 months from the date it was added and is used oldest first. Any amount left after 12 months expires and is removed from your balance.

Chargebacks

Please contact us before disputing a charge with your bank. Disputed or charged-back payments lead to the matching credit being removed and may lead to the account being suspended while the dispute is open.

Contact

Billing questions: the contact details on our website

Acceptable Use Policy

Last updated 13 November 2026

This policy is part of our Terms. Breaking it can lead to content removal and suspension or closure of your account, without refund.

You must not use PeakCut to

• process, clip or publish content you do not own or have permission to use, or infringe copyright, trademark, privacy or publicity rights;
• create or spread content that is illegal, sexually exploits minors, promotes violence or terrorism, harasses, threatens or defames others, or is hateful;
• mislead people, impersonate others, or publish spam or deceptive clips;
• break the rules of YouTube, Twitch, Kick, Instagram, TikTok or any other platform you take content from or post to;
• create multiple accounts, share or resell accounts or credit, or abuse free credit;
• probe, scan or test our systems for vulnerabilities, bypass limits, overload the Service, or access accounts or data that are not yours;
• copy, reverse engineer or resell the Service, or use it to build a competing product;
• use automated means to access the Service other than through features we provide.

Reporting

Report misuse or infringing content to the contact details on our website.

Privacy Policy

Last updated 13 November 2026

This policy explains what PeakCut ("PeakCut", "we") collects when you use https://peakcut.haziqqasmi.com, why, who else handles it, how long we keep it and the choices you have. We act as the controller of this information.

What we collect

• Account. Email address, name, and either a password (stored only as a one-way scrypt hash) or, with Sign in with Google, your Google account ID, name and email. Whether you have confirmed your email.
• What you give us to clip. Links you paste, files you upload, creators and channel links you add, and your settings.
• What we make from it. Downloaded videos, transcripts, loudness and chat-activity figures, clips, titles, captions and scores.
• Public channel details. For channel links you add: the channel's public name, picture, follower count and live status from YouTube, Twitch or Kick.
• Connected accounts. Access tokens from YouTube or Instagram if you connect them to post clips.
• Credits and payments. Balance, purchases (amount, date, the payment provider's reference), expiries and a record of each AI check. We never receive or store card details.
• Technical data. Session records with IP address and browser, and server logs, used for security and to keep the Service running.

Why we use it

• To provide the Service you asked for: downloading, transcribing, judging, cutting, captioning and posting clips (performance of our contract with you).
• To keep accounts secure, prevent fraud and abuse such as repeated sign-ups for free credit, and enforce our Terms (our legitimate interests).
• To send account emails such as email confirmation and password resets (contract and legitimate interests).
• To keep accounting and tax records (legal obligation).

We do not sell your information, do not use it for advertising, and do not use your videos or clips to train AI models.

Who else handles it

• Google (AI services) receives transcript text and loudness and chat figures for the moments being judged, to choose clips and write titles and captions. Speech is transcribed on our own servers.
• Our payment provider processes payments and tells us when one succeeds.
• Our email provider delivers account emails.
• Our hosting providers store and run the Service.
• YouTube, Instagram, Twitch and Kick receive the requests needed to fetch content and public channel details and, when you choose, the clips you post.
• Authorities or others where the law requires it, or to protect our rights, users or the public.

Some of these providers process data outside your country. Where required, we rely on appropriate safeguards such as standard contractual clauses.

Google user data

With Sign in with Google we receive only your name, email address and Google account ID, to create and sign in to your account. If you connect YouTube, we use that access only to upload the clips you choose to your channel. We do not use Google user data for advertising, do not sell it, and do not let humans read it except with your permission, for security, or where the law requires. You can remove access in your Google account's security settings or by disconnecting the account in PeakCut.

Cookies

We use one essential cookie to keep you signed in. It is not readable by page scripts and is not used for tracking. We use no advertising or analytics cookies, so no consent banner is needed.

How long we keep it

• Account data: while your account is open.
• Videos, transcripts and clips: until you delete them or your account.
• Live-stream recordings: only in a short rolling buffer while recording, then deleted.
• Payment, credit and tax records: as long as the law requires, usually several years.
• Security logs: for a limited period, then deleted.

Your rights

Depending on where you live, you can ask to access, correct, delete or receive a copy of your data, object to or restrict some uses, and complain to your data protection authority. You can delete videos and disconnect accounts in the app at any time. For anything else, contact the contact details on our website. We may need to confirm your identity first.

Security

Connections are encrypted, passwords are hashed, each account's data is kept separate, and access is limited. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

Children

PeakCut is not meant for children under 13, or under 16 where local law sets that age. We do not knowingly collect their information and will delete it if we learn of it.

Changes

We will announce material changes in the app or by email before they take effect.

Contact

Privacy questions: the contact details on our website